Roles
Four tracks. Pick the one that fits.
You choose a track when you apply. Your interview questions are written for it, and once you're approved you'll see its assignments first.
AI Data Specialist
Label, review and rank data used to train and evaluate AI systems.
What the work involves
- Label text, images or conversations against written guidelines
- Compare two AI answers and explain which is better and why
- Spot-check other labellers' work for consistency
- Attention to detail
- Following written guidelines
- Consistency
“You're labelling 500 short texts by sentiment and notice the guidelines don't cover sarcasm. How do you handle those items?”
Who it suits
People who enjoy getting the small things exactly right, and who can keep the same standard on item 400 as on item 4.
Content Quality Reviewer
Review written content against quality and policy standards.
What the work involves
- Rate articles and posts against a quality and policy checklist
- Check facts, quotes and figures against their sources
- Write short, specific feedback a writer can act on
- Policy judgement
- Clear written feedback
- Fact checking
“An article is well written but cites a statistic you can't verify. How do you rate it, and what feedback do you leave?”
Who it suits
Careful readers with good judgement, who can say what's wrong with a piece without being unkind about it.
Research Assistant
Gather, verify and summarise information from the web and documents.
What the work involves
- Find and verify information from the web and documents
- Compare sources and flag where they disagree
- Turn what you found into a short, structured brief
- Source evaluation
- Summarising
- Structured notes
“You're asked to find the market size of an industry. Describe how you choose which sources to trust.”
Who it suits
Curious people who don't stop at the first search result and who know a weak source when they see one.
Customer Support Agent
Resolve customer questions over chat and email with care and accuracy.
What the work involves
- Answer customer questions over chat and email
- Troubleshoot problems step by step with the customer
- Escalate clearly when something needs another team
- Empathy
- Written communication
- Troubleshooting
“A customer writes in angry because they were charged twice. Write the first reply you would send.”
Who it suits
Patient writers who stay calm with frustrated people and actually close the loop.
Not sure which?
Pick the work you'd do on a slow afternoon.
There's no wrong answer. The track you'd still enjoy after a few hours is usually the one you'll score best in — and the one you'll keep doing.
Ready when you are.
Have your ID nearby and set aside about 25 minutes. You can stop and continue later — progress is saved as you go.
Free to apply · About 25 minutes